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File #: Int 2330-2021    Version: Name: New York city housing authority complaints.
Type: Introduction Status: Enacted (Mayor's Desk for Signature)
Committee: Committee on Public Housing
On agenda: 6/17/2021
Enactment date: Law number:
Title: A Local Law to amend the administrative code of the city of New York, in relation to New York city housing authority complaints and requests for service
Sponsors: Fernando Cabrera , Alicka Ampry-Samuel , Kalman Yeger , Ben Kallos, Farah N. Louis, Mark Gjonaj , Rafael Salamanca, Jr., James F. Gennaro, Robert E. Cornegy, Jr.
Council Member Sponsors: 9
Summary: This bill would require the 311 customer service center to track complaints or requests for service it receives from all members of the public, including residents of a New York City Housing Authority (NYCHA) development, related to NYCHA. This bill would also require 311 to refer such complaints to NYCHA, and to publish information relating to those complaints.
Attachments: 1. Summary of Int. No. 2330-A, 2. Summary of Int. No. 2330, 3. Int. No. 2330, 4. Committee Report 6/16/21, 5. Hearing Testimony 6/16/21, 6. Hearing Transcript 6/16/21, 7. June 17, 2021 - Stated Meeting Agenda with Links to Files, 8. Hearing Transcript - Stated Meeting 6-17-21, 9. Minutes of the Stated Meeting - June 17, 2021, 10. Proposed Int. No. 2330-A - 9/30/21, 11. October 7, 2021 - Stated Meeting Agenda with Links to Files, 12. Committee Report 10/7/21, 13. Hearing Transcript 10/7/21, 14. Fiscal Impact Statement, 15. Hearing Transcript - Stated Meeting 10-7-21
Date Ver.Prime SponsorAction ByActionResultAction DetailsMeeting DetailsMultimedia
10/7/2021AFernando Cabrera City Council Sent to Mayor by Council  Action details Meeting details Not available
10/7/2021AFernando Cabrera City Council Approved by CouncilPass Action details Meeting details Not available
10/7/2021*Fernando Cabrera Committee on Public Housing Hearing Held by Committee  Action details Meeting details Not available
10/7/2021*Fernando Cabrera Committee on Public Housing Amendment Proposed by Comm  Action details Meeting details Not available
10/7/2021*Fernando Cabrera Committee on Public Housing Amended by Committee  Action details Meeting details Not available
10/7/2021AFernando Cabrera Committee on Public Housing Approved by CommitteePass Action details Meeting details Not available
6/17/2021*Fernando Cabrera City Council Referred to Comm by Council  Action details Meeting details Not available
6/17/2021*Fernando Cabrera City Council Introduced by Council  Action details Meeting details Not available
6/16/2021*Fernando Cabrera Committee on Public Housing Hearing on P-C Item by Comm  Action details Meeting details Not available
6/16/2021*Fernando Cabrera Committee on Public Housing P-C Item Laid Over by Comm  Action details Meeting details Not available

Int. No. 2330-A

 

By Council Members Cabrera, Ampry-Samuel, Yeger, Kallos, Louis, Gjonaj, Salamanca, Gennaro and Cornegy

 

A Local Law to amend the administrative code of the city of New York, in relation to New York city housing authority complaints and requests for service

 

Be it enacted by the Council as follows:

 

Section 1. Chapter 3 of title 23 of the administrative code of the city of New York is amended by adding a new section 307 to read as follows:

§ 23-307 NYCHA complaints and requests for service.  a. The 311 customer service center shall allow the public, including residents of a New York city housing authority development, to contact the center to file complaints or requests for service relating to the New York city housing authority by phone, online and in any other manner that such center routinely accepts complaints or requests for service from the public. Such center shall refer to such authority complaints or requests for service relating to such authority.

b. The 311 customer service center shall publish annually, in a searchable and machine-readable format, all complaints or requests for service relating to such authority.

§ 2. This local law takes effect 120 days after it becomes law, except that the commissioner of information technology and telecommunications shall take all actions necessary for its implementation, including the promulgation of rules, prior to such effective date.

 

 

 

 

 

 

AS

LS #5640

9/29/21 9:48 PM