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File #: Int 1347-2019    Version: Name: Requiring the dept of social services/human resources administration to maintain systems in which clients may reschedule appointments over the phone.
Type: Introduction Status: Enacted (Mayor's Desk for Signature)
Committee: Committee on General Welfare
On agenda: 1/24/2019
Enactment date: Law number:
Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring the department of social services/human resources administration to maintain systems in which clients may reschedule appointments over the phone
Sponsors: Laurie A. Cumbo, Stephen T. Levin, Helen K. Rosenthal, Brad S. Lander, Adrienne E. Adams, Donovan J. Richards, Vanessa L. Gibson, Robert F. Holden, Antonio Reynoso, Diana Ayala , Rafael Salamanca, Jr., Margaret S. Chin, Alicka Ampry-Samuel , Ben Kallos, Costa G. Constantinides, Andrew Cohen, Deborah L. Rose, Carlina Rivera , Inez D. Barron
Council Member Sponsors: 19
Summary: This bill would require the department of social services/human resources administration (“DSS/HRA”) to maintain systems in which clients can reschedule in-person appointments over the phone. This bill would also require DSS/HRA to notify clients of the option to reschedule such appointments in the written notice clients receive in the mail.
Attachments: 1. Summary of Int. No. 1347-A, 2. Summary of Int. No. 1347, 3. Int. No. 1347, 4. January 24, 2019 - Stated Meeting Agenda with Links to Files, 5. Hearing Transcript - Stated Meeting 1-24-19, 6. Committee Report 2/4/19, 7. Hearing Testimony 2/4/19, 8. Hearing Transcript 2/4/19, 9. Proposed Int. No. 1347-A - 8/15/19, 10. Committee Report 8/13/19, 11. Hearing Testimony 8/13/19, 12. Hearing Transcript 8/13/19, 13. August 14, 2019 - Stated Meeting Agenda with Links to Files, 14. Fiscal Impact Statement
Date Ver.Prime SponsorAction ByActionResultAction DetailsMeeting DetailsMultimedia
8/14/2019ALaurie A. Cumbo City Council Sent to Mayor by Council  Action details Meeting details Not available
8/14/2019ALaurie A. Cumbo City Council Approved by CouncilPass Action details Meeting details Not available
8/13/2019*Laurie A. Cumbo Committee on General Welfare Hearing Held by Committee  Action details Meeting details Not available
8/13/2019*Laurie A. Cumbo Committee on General Welfare Amendment Proposed by Comm  Action details Meeting details Not available
8/13/2019*Laurie A. Cumbo Committee on General Welfare Amended by Committee  Action details Meeting details Not available
8/13/2019ALaurie A. Cumbo Committee on General Welfare Approved by CommitteePass Action details Meeting details Not available
2/4/2019*Laurie A. Cumbo Committee on General Welfare Hearing Held by Committee  Action details Meeting details Not available
2/4/2019*Laurie A. Cumbo Committee on General Welfare Laid Over by Committee  Action details Meeting details Not available
1/24/2019*Laurie A. Cumbo City Council Referred to Comm by Council  Action details Meeting details Not available
1/24/2019*Laurie A. Cumbo City Council Introduced by Council  Action details Meeting details Not available

Int. No. 1347-A

 

By Council Members Cumbo, Levin, Rosenthal, Lander, Adams, Richards, Gibson, Holden, Reynoso, Ayala, Salamanca, Chin, Ampry-Samuel, Kallos, Constantinides, Cohen, Rose, Rivera and Barron

 

A Local Law to amend the administrative code of the city of New York, in relation to requiring the department of social services/human resources administration to maintain systems in which clients may reschedule appointments over the phone

 

Be it enacted by the Council as follows:

 

Section 1. Chapter 1 of title 21 of the administrative code of the city of New York is amended by adding a new section 21-142.5 to read as follows:

§ 21-142.5 Job center and SNAP center appointments. a. For purposes of this section, the following terms have the following meanings:

Job center. The term “job center” has the same meaning as set forth in section 21-142.1.

SNAP center. The term “SNAP center” has the same meaning as set forth in section 21-142.1.

b. The department shall maintain systems in which in-person appointments for services at job centers and SNAP centers can be rescheduled over the phone. The availability of such systems shall be communicated to clients in the written notice clients receive communicating the date, time and location of their appointments.

§ 2. This local law takes effect 120 days after it becomes law.

AM

LS #9405/9585

8/6/19 4:39 PM