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File #: Int 1336-2019    Version: Name: De-escalation and trauma-informed training.
Type: Introduction Status: Enacted
Committee: Committee on General Welfare
On agenda: 1/24/2019
Enactment date: 9/14/2019 Law number: 2019/163
Title: A Local Law to amend the administrative code of the city of New York, in relation to de-escalation and trauma-informed training
Sponsors: Alicka Ampry-Samuel , Laurie A. Cumbo, The Public Advocate (Mr. Williams), Helen K. Rosenthal, Brad S. Lander, Adrienne E. Adams, Donovan J. Richards, Antonio Reynoso, Diana Ayala , Rafael Salamanca, Jr., Vanessa L. Gibson, Margaret S. Chin, Ben Kallos, Costa G. Constantinides, Deborah L. Rose, Carlina Rivera , Inez D. Barron
Council Member Sponsors: 17
Summary: In an effort to improve the client experience at job centers and SNAP centers, this bill requires the Department of Social Services (“DSS”) to conduct trainings on de-escalating conflict and trauma-informed care for all DSS employees and contractors providing security services in such centers. DSS would be required to report on the number of individuals who have received such training.
Indexes: Report Required
Attachments: 1. Summary of Int. No. 1336-A, 2. Summary of Int. No. 1336, 3. Int. No. 1336, 4. January 24, 2019 - Stated Meeting Agenda with Links to Files, 5. Hearing Transcript - Stated Meeting 1-24-19, 6. Committee Report 2/4/19, 7. Hearing Testimony 2/4/19, 8. Hearing Transcript 2/4/19, 9. Proposed Int. No. 1336-A - 8/15/19, 10. Committee Report 8/13/19, 11. Hearing Testimony 8/13/19, 12. Hearing Transcript 8/13/19, 13. August 14, 2019 - Stated Meeting Agenda with Links to Files, 14. Hearing Transcript - Stated Meeting 8-14-19, 15. Int. No. 1336-A (FINAL), 16. Fiscal Impact Statement, 17. Legislative Documents - Letter to the Mayor, 18. Local Law 163, 19. Minutes of the Stated Meeting - August 14, 2019
Date Ver.Prime SponsorAction ByActionResultAction DetailsMeeting DetailsMultimedia
9/16/2019AAlicka Ampry-Samuel City Council Returned Unsigned by Mayor  Action details Meeting details Not available
9/14/2019AAlicka Ampry-Samuel Administration City Charter Rule Adopted  Action details Meeting details Not available
8/14/2019AAlicka Ampry-Samuel City Council Sent to Mayor by Council  Action details Meeting details Not available
8/14/2019AAlicka Ampry-Samuel City Council Approved by CouncilPass Action details Meeting details Not available
8/13/2019*Alicka Ampry-Samuel Committee on General Welfare Hearing Held by Committee  Action details Meeting details Not available
8/13/2019*Alicka Ampry-Samuel Committee on General Welfare Amendment Proposed by Comm  Action details Meeting details Not available
8/13/2019*Alicka Ampry-Samuel Committee on General Welfare Amended by Committee  Action details Meeting details Not available
8/13/2019AAlicka Ampry-Samuel Committee on General Welfare Approved by CommitteePass Action details Meeting details Not available
2/4/2019*Alicka Ampry-Samuel Committee on General Welfare Hearing Held by Committee  Action details Meeting details Not available
2/4/2019*Alicka Ampry-Samuel Committee on General Welfare Laid Over by Committee  Action details Meeting details Not available
1/24/2019*Alicka Ampry-Samuel City Council Referred to Comm by Council  Action details Meeting details Not available
1/24/2019*Alicka Ampry-Samuel City Council Introduced by Council  Action details Meeting details Not available

Int. No. 1336-A

 

By Council Members Ampry-Samuel, Cumbo, the Public Advocate (Mr. Williams), Rosenthal, Lander, Adams, Richards, Reynoso, Ayala, Salamanca, Gibson, Chin, Kallos, Constantinides, Rose, Rivera and Barron

 

A Local Law to amend the administrative code of the city of New York, in relation to de-escalation and trauma-informed training

 

Be it enacted by the Council as follows:

 

Section 1. Section 21-140 of the administrative code of the city of New York, as added by local law number 15 for the year 2018, is amended to read as follows:

  § 21-140 Client service [training] trainings. a. Pursuant to subdivision c of this section, the department shall conduct two trainings per year on best practices for improving interactions between department employees and clients of the department.

                     b. Such [training] trainings shall include techniques to improve professionalism, increase cultural sensitivity, [and] de-escalate conflict and use trauma-informed theory.                    

c. The department shall provide such [training] trainings to all appropriate employees identified by the department whose primary responsibilities include interacting with members of the public in a client service role at any location designated by the department either as a job center where individuals can complete an application for cash assistance in person or as a [supplemental nutrition assistance program center] SNAP center where individuals can complete an application for the supplemental nutrition assistance program in person.

d. A contractor providing security services under a city contract at any location designated by the department either as a job center where individuals can complete an application for cash assistance in person or as a SNAP center where individuals can complete an application for the supplemental nutrition assistance program in person shall provide the training described in subdivision b of this section to its employees having regular contact with the public at such centers. All new or renewed city contracts for security services at such centers shall contain a provision requiring employees of any security contractor having regular contact with the public at such centers be provided with the training described in subdivision b of this section.

                     e. On or before January 31, 2020, and annually thereafter, the department shall report to the mayor and the speaker of the council the number of individuals who have received the trainings pursuant to subdivision c of this section, disaggregated by the positions held by such individuals. The first such report shall be preliminary and limited to the data reasonably available to the department for the preceding calendar year.

                     f. Nothing in this section shall preclude the department from providing such training to employees other than those identified by the department pursuant to subdivision c of this section.

§ 2. This local law takes effect 120 days after it becomes law.

 

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LS # 9381/9400/9451

8/6/19 12:46 PM