Legislation Details

File #: Int 1061-2026    Version: * Name: Allowing customers to select a plaza as the location of a 311 complaint.
Type: Introduction Status: Committee
Committee: Committee on Technology
On agenda: 9/10/2026
Enactment date: Law number:
Title: A Local Law to amend the administrative code of the city of New York, in relation to allowing customers to select a plaza as the location of a 311 complaint
Sponsors: Althea V. Stevens, Mercedes Narcisse, Nantasha M. Williams, Jennifer Gutiérrez, Virginia Maloney , Rita C. Joseph, Kevin C. Riley, Gale A. Brewer, Ty Hankerson, Shirley Aldebol, Harvey D. Epstein, Sandy Nurse, Amanda C. Farías, Frank Morano
Council Member Sponsors: 14
Summary: This bill would require the Department of Information Technology and Telecommunications, in consultation with the Department of Transportation, to allow customers to choose a particular pedestrian plaza as the location of a complaint submitted through the 311 customer service center.
Attachments: 1. Summary of Int. No. 1061, 2. Int. No. 1061, 3. Memorandum in Support, 4. September 10, 2026 - Stated Meeting Agenda

Int. No. 1061

 

By Council Members Stevens, Narcisse, Williams, Gutiérrez, Maloney, Joseph, Riley, Brewer, Hankerson, Aldebol, Epstein, Nurse, Farías and Morano

 

A Local Law to amend the administrative code of the city of New York, in relation to allowing customers to select a plaza as the location of a 311 complaint

 

Be it enacted by the Council as follows:

 

Section 1. Chapter 3 of title 23 of the administrative code of the city of New York is amended by adding a new section 23-315 to read as follows:

§ 23-315 Plazas. a. Definitions. As used in this section, the term “pedestrian plaza” has the same meaning as set forth in subdivision a of section 19-157.

b. The department of information technology and telecommunications, in consultation with the department of transportation, shall implement and maintain on its 311 customer service center website and mobile device platforms the capability for a member of the public, when submitting a complaint or request for service related to a condition or incident occurring on or within a pedestrian plaza, to: (i) select “pedestrian plaza” as the location type of such complaint or request for service; and (ii) specify the particular pedestrian plaza by name when indicating the address of such complaint or request for service.

§ 2. This local law takes effect 90 days after it becomes law.

 

REC

LS #20382

08/21/2026 2:00 PM