New York City Council Header
Meeting Name: Committee on General Welfare Agenda status: Final
Meeting date/time: 2/4/2019 1:00 PM Minutes status: Final  
Meeting location: Council Chambers - City Hall
Published agenda: Agenda Agenda Published minutes: Minutes Minutes  
Agenda packet: Not available
Meeting video:  
Attachments: CLICK ANY FILE # BELOW (in blue) TO ACCESS LEGISLATION AND ATTACHMENTS
File #Ver.Prime SponsorAgenda #Agenda NoteNameTypeSummaryActionResultAction DetailsMultimedia
            Roll call Not available
T2019-3697 *   Oversight - Client Experience at HRA Centers.Oversight Hearing Held by Committee  Action details Not available
T2019-3697 *   Oversight - Client Experience at HRA Centers.Oversight Filed, by Committee  Action details Not available
Int 1332-2019 *Corey D. Johnson  Creating an office of the special handler.IntroductionThis bill would create an Office of the Special Handler at the Department of Social Services (DSS). The Office would establish a system for DSS to receive comments, questions and complaints with respect to the termination of public benefits, conduct a review of all cases where public benefits have been or will be terminated, coordinate to ensure that policies are in place to communicate with clients in a timely manner about the termination of benefits, and develop strategies and recommendations regarding such client communication. DSS would be required to report on any comments, questions or complaints received by the office.Hearing Held by Committee  Action details Not available
Int 1332-2019 *Corey D. Johnson  Creating an office of the special handler.IntroductionThis bill would create an Office of the Special Handler at the Department of Social Services (DSS). The Office would establish a system for DSS to receive comments, questions and complaints with respect to the termination of public benefits, conduct a review of all cases where public benefits have been or will be terminated, coordinate to ensure that policies are in place to communicate with clients in a timely manner about the termination of benefits, and develop strategies and recommendations regarding such client communication. DSS would be required to report on any comments, questions or complaints received by the office.Laid Over by Committee  Action details Not available
Int 1333-2019 *Adrienne E. Adams  Reporting on any use of force incident occurring in a department of social services/human resources administration office.IntroductionThis bill would require the department of social services/human resources administration (“DSS/HRA”) to issue a quarterly report on use of force incidents that occur in a DSS/HRA office. The first report would be due on August 30, 2019. The report would be submitted to the Council and published on the DSS/HRA website. This bill would also require the New York City Police Department (“NYPD”) to issue a quarterly report on use of force incidents that occur in DSS/HRA offices, in which the NYPD responded. The first report would be due on August 30, 2019. The report would be submitted to the Council and published on the NYPD website.Hearing Held by Committee  Action details Not available
Int 1333-2019 *Adrienne E. Adams  Reporting on any use of force incident occurring in a department of social services/human resources administration office.IntroductionThis bill would require the department of social services/human resources administration (“DSS/HRA”) to issue a quarterly report on use of force incidents that occur in a DSS/HRA office. The first report would be due on August 30, 2019. The report would be submitted to the Council and published on the DSS/HRA website. This bill would also require the New York City Police Department (“NYPD”) to issue a quarterly report on use of force incidents that occur in DSS/HRA offices, in which the NYPD responded. The first report would be due on August 30, 2019. The report would be submitted to the Council and published on the NYPD website.Laid Over by Committee  Action details Not available
Int 1335-2019 *Alicka Ampry-Samuel   Requiring social workers at department of social services/human resources administration job and SNAP centers.IntroductionThis bill would require a full-time social worker on staff at every department of social services/human resources administration job center and SNAP center.Hearing Held by Committee  Action details Not available
Int 1335-2019 *Alicka Ampry-Samuel   Requiring social workers at department of social services/human resources administration job and SNAP centers.IntroductionThis bill would require a full-time social worker on staff at every department of social services/human resources administration job center and SNAP center.Laid Over by Committee  Action details Not available
Int 1336-2019 *Alicka Ampry-Samuel   De-escalation and trauma-informed training.IntroductionIn an effort to improve the client experience at certain centers, this bill requires the Department of Social Services (DSS) to conduct trainings on de-escalating conflict and trauma-informed care for all employees that work in Job Centers or Supplement Nutrition Assistance Program (SNAP) Centers, where individuals may apply for public assistance benefits.Hearing Held by Committee  Action details Not available
Int 1336-2019 *Alicka Ampry-Samuel   De-escalation and trauma-informed training.IntroductionIn an effort to improve the client experience at certain centers, this bill requires the Department of Social Services (DSS) to conduct trainings on de-escalating conflict and trauma-informed care for all employees that work in Job Centers or Supplement Nutrition Assistance Program (SNAP) Centers, where individuals may apply for public assistance benefits.Laid Over by Committee  Action details Not available
Int 1337-2019 *Alicka Ampry-Samuel   Requiring space for children at department of social services/human resources administration job and SNAP centers.IntroductionThis bill would require the Department of Social Services (“DSS”) to provide a sanitary space and make accommodations for any child in such center. The bill would require DSS to create a poster containing information on the availability of such space and report to the Council on the list of locations where such spaces are available.Hearing Held by Committee  Action details Not available
Int 1337-2019 *Alicka Ampry-Samuel   Requiring space for children at department of social services/human resources administration job and SNAP centers.IntroductionThis bill would require the Department of Social Services (“DSS”) to provide a sanitary space and make accommodations for any child in such center. The bill would require DSS to create a poster containing information on the availability of such space and report to the Council on the list of locations where such spaces are available.Laid Over by Committee  Action details Not available
Int 1347-2019 *Laurie A. Cumbo  Requiring the department of social services/human resources administration to create a system in which clients may schedule appointments online and over the phone.IntroductionThis bill would require the department of social services/human resources administration (“DSS/HRA”) to develop a system in which clients can schedule appointments for in-person services online or over the phone. This bill would also require DSS/HRA to notify clients if a service they are requesting does not require an in-person visit to a DSS/HRA office.Hearing Held by Committee  Action details Not available
Int 1347-2019 *Laurie A. Cumbo  Requiring the department of social services/human resources administration to create a system in which clients may schedule appointments online and over the phone.IntroductionThis bill would require the department of social services/human resources administration (“DSS/HRA”) to develop a system in which clients can schedule appointments for in-person services online or over the phone. This bill would also require DSS/HRA to notify clients if a service they are requesting does not require an in-person visit to a DSS/HRA office.Laid Over by Committee  Action details Not available
Int 1350-2019 *Vanessa L. Gibson  Implementation of a plan based on findings of the audit of department of social services/human resources administration job and SNAP.IntroductionThis bill would require the commissioner of social services to implement the recommendations and plan to address complaints, as required under a local law in relation to implementation of a plan based on findings of the audit of department of social services/human resources administration job and SNAP, as proposed in an introduction for the year 2019. This bill would also require the commissioner of social services to make every effort to ensure the recommended standards of reasonableness are met at every job center and SNAP center. The department of social services/human resource administration (“DSS/HRA”) would be required to post on its website and submit to the Council a report on the progress of such implementation by April 1, 2020.Hearing Held by Committee  Action details Not available
Int 1350-2019 *Vanessa L. Gibson  Implementation of a plan based on findings of the audit of department of social services/human resources administration job and SNAP.IntroductionThis bill would require the commissioner of social services to implement the recommendations and plan to address complaints, as required under a local law in relation to implementation of a plan based on findings of the audit of department of social services/human resources administration job and SNAP, as proposed in an introduction for the year 2019. This bill would also require the commissioner of social services to make every effort to ensure the recommended standards of reasonableness are met at every job center and SNAP center. The department of social services/human resource administration (“DSS/HRA”) would be required to post on its website and submit to the Council a report on the progress of such implementation by April 1, 2020.Laid Over by Committee  Action details Not available
Int 1359-2019 *Stephen T. Levin  Requiring the dept of social services/human resources administration to report on termination of public assistance and reapplication.IntroductionThis bill would require the Department of Social Services/Human Resource Administration (“DSS/HRA”) to issue a public report on instances in which public assistance for a recipient was terminated and the recipient reapplied for such public assistance. The first report would be due on August 30, 2019. The report would submitted to the Council and published on the DSS/HRA website.Hearing Held by Committee  Action details Not available
Int 1359-2019 *Stephen T. Levin  Requiring the dept of social services/human resources administration to report on termination of public assistance and reapplication.IntroductionThis bill would require the Department of Social Services/Human Resource Administration (“DSS/HRA”) to issue a public report on instances in which public assistance for a recipient was terminated and the recipient reapplied for such public assistance. The first report would be due on August 30, 2019. The report would submitted to the Council and published on the DSS/HRA website.Laid Over by Committee  Action details Not available
Int 1377-2019 *Donovan J. Richards  Client satisfaction surveys at department of social services/human resources administration job and SNAP centers.IntroductionThis bill would require the Department of Social Services (“DSS”) to provide every individual who visits a job center or a SNAP center with a client satisfaction survey when each individual checks-in at a center. Surveys would not be mandatory and will be anonymous. DSS would be required to report annually on the results of these surveys.Hearing Held by Committee  Action details Not available
Int 1377-2019 *Donovan J. Richards  Client satisfaction surveys at department of social services/human resources administration job and SNAP centers.IntroductionThis bill would require the Department of Social Services (“DSS”) to provide every individual who visits a job center or a SNAP center with a client satisfaction survey when each individual checks-in at a center. Surveys would not be mandatory and will be anonymous. DSS would be required to report annually on the results of these surveys.Laid Over by Committee  Action details Not available
Int 1382-2019 *Helen K. Rosenthal  Auditing dept of social services/human resources administration job and SNAP centers.IntroductionThis bill would require the Department of Social Services (“DSS”) to conduct an audit analyzing wait times, staff-to-visitor ratios, and access to technology at job centers and SNAP centers. DSS would be required to provide a link to its website for the public to report on any problems and deficiencies related to job centers and SNAP centers. DSS would be required to make findings and recommendations from the audit, and submit such findings and recommendations to the mayor and speaker of the council by September 1, 2019. The submission must include a plan to address complaints received.Hearing Held by Committee  Action details Not available
Int 1382-2019 *Helen K. Rosenthal  Auditing dept of social services/human resources administration job and SNAP centers.IntroductionThis bill would require the Department of Social Services (“DSS”) to conduct an audit analyzing wait times, staff-to-visitor ratios, and access to technology at job centers and SNAP centers. DSS would be required to provide a link to its website for the public to report on any problems and deficiencies related to job centers and SNAP centers. DSS would be required to make findings and recommendations from the audit, and submit such findings and recommendations to the mayor and speaker of the council by September 1, 2019. The submission must include a plan to address complaints received.Laid Over by Committee  Action details Not available
Int 1389-2019 *Jumaane D. Williams  Requiring the dept of social services/human resources administration to report on termination of public assistance.IntroductionThis bill would require the department of social services/human resources administration (“DSS/HRA”) to issue a quarterly report on instances in which public assistance had been terminated. The first report would be due on August 30, 2019. The report would submitted to the Council and published on the DSS/HRA website.Hearing Held by Committee  Action details Not available
Int 1389-2019 *Jumaane D. Williams  Requiring the dept of social services/human resources administration to report on termination of public assistance.IntroductionThis bill would require the department of social services/human resources administration (“DSS/HRA”) to issue a quarterly report on instances in which public assistance had been terminated. The first report would be due on August 30, 2019. The report would submitted to the Council and published on the DSS/HRA website.Laid Over by Committee  Action details Not available
Res 0721-2019 *Laurie A. Cumbo  Supplemental Nutrition Assistance Program (SNAP)Resolution Hearing Held by Committee  Action details Not available
Res 0721-2019 *Laurie A. Cumbo  Supplemental Nutrition Assistance Program (SNAP)Resolution Laid Over by Committee  Action details Not available
Int 1403-2019 *Chaim M. Deutsch PreconsideredRequiring the department of social services/human resources administration to report annually on complaints by clients.IntroductionThis bill would require the Department of Social Services/Human Resources Administration (DSS/HRA) to report annually on the number of complaints by clients. Complaints would be disaggregated by social service area—career services, health insurance, energy assistance, HIV/AIDS services, adult protective services, homelessness prevention, child support enforcement, temporary cash assistance, domestic violence services, home care and long term care, and the supplemental nutrition assistance program and food program. The report would also include the definitions of a resolved and unresolved complaint, the methods that DSS/HRA would undertake to better resolve complaints and its progress in resolving complaints. Each year, DSS/HRA would provide this information to the Speaker of the Council and post it online on the DSS/HRA website.Hearing on P-C Item by Comm  Action details Not available
Int 1403-2019 *Chaim M. Deutsch  Requiring the department of social services/human resources administration to report annually on complaints by clients.IntroductionThis bill would require the Department of Social Services/Human Resources Administration (DSS/HRA) to report annually on the number of complaints by clients. Complaints would be disaggregated by social service area—career services, health insurance, energy assistance, HIV/AIDS services, adult protective services, homelessness prevention, child support enforcement, temporary cash assistance, domestic violence services, home care and long term care, and the supplemental nutrition assistance program and food program. The report would also include the definitions of a resolved and unresolved complaint, the methods that DSS/HRA would undertake to better resolve complaints and its progress in resolving complaints. Each year, DSS/HRA would provide this information to the Speaker of the Council and post it online on the DSS/HRA website.P-C Item Laid Over by Comm  Action details Not available