T2018-3215
| * | | | | Oversight - 311 Customer Experience and Operations. | Oversight | | | |
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Int 0188-2018
| * | Justin L. Brannan | | | Procedures to be adopted by the 311 call center for responding to certain repeat anonymous complaints against the same property. | Introduction | This bill would require 311 to stop referring non-emergency, anonymous calls about harassed properties to agencies for follow-up. Harassed properties under this bill would be considered those that have had repeated anonymous complaints to 311 that cannot be substantiated or that are substantiated but are not illegal. | | |
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