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Roll call
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Int 0723-2015
| * | Melissa Mark-Viverito | | Proposed Int. No. 723-A | Development of protocols for inspector interactions with non-English speakers during agency inspections. | Introduction | This bill would require that the business owner’s bill of rights, which advises business owners of their rights as they relate to agency inspections, include translations in at least the top six languages spoken by limited-English proficient individuals as those languages are determined by the Department of City Planning based on United States census data.
The bill would also require that the standardized customer service training curriculum developed by the Mayor’s Office of Operations for training agency inspectors include specific protocols for inspectors to follow when interacting with non-English speakers to ensure that such inspectors provide language translation services during inspections. | Hearing Held by Committee | |
Action details
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Int 0723-2015
| * | Melissa Mark-Viverito | | | Development of protocols for inspector interactions with non-English speakers during agency inspections. | Introduction | This bill would require that the business owner’s bill of rights, which advises business owners of their rights as they relate to agency inspections, include translations in at least the top six languages spoken by limited-English proficient individuals as those languages are determined by the Department of City Planning based on United States census data.
The bill would also require that the standardized customer service training curriculum developed by the Mayor’s Office of Operations for training agency inspectors include specific protocols for inspectors to follow when interacting with non-English speakers to ensure that such inspectors provide language translation services during inspections. | Amendment Proposed by Comm | |
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Int 0723-2015
| * | Melissa Mark-Viverito | | | Development of protocols for inspector interactions with non-English speakers during agency inspections. | Introduction | This bill would require that the business owner’s bill of rights, which advises business owners of their rights as they relate to agency inspections, include translations in at least the top six languages spoken by limited-English proficient individuals as those languages are determined by the Department of City Planning based on United States census data.
The bill would also require that the standardized customer service training curriculum developed by the Mayor’s Office of Operations for training agency inspectors include specific protocols for inspectors to follow when interacting with non-English speakers to ensure that such inspectors provide language translation services during inspections. | Amended by Committee | |
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Int 0723-2015
| A | Melissa Mark-Viverito | | | Development of protocols for inspector interactions with non-English speakers during agency inspections. | Introduction | This bill would require that the business owner’s bill of rights, which advises business owners of their rights as they relate to agency inspections, include translations in at least the top six languages spoken by limited-English proficient individuals as those languages are determined by the Department of City Planning based on United States census data.
The bill would also require that the standardized customer service training curriculum developed by the Mayor’s Office of Operations for training agency inspectors include specific protocols for inspectors to follow when interacting with non-English speakers to ensure that such inspectors provide language translation services during inspections. | Approved by Committee | Pass |
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Int 0724-2015
| * | Margaret S. Chin | | Proposed Int. No. 724-A | Creating, within the dept of small business services, small business advocates dedicated to helping business owners obtain appropriate services from the dept and other city, state and federal agencies. | Introduction | This bill would establish that there be small business advocates within the Department of Small Business Services dedicated to helping business owners obtain appropriate services from the Department and other government agencies. The bill would require that the contact information for such advocate be prominently displayed on the websites of the Department of Buildings, the Department of Consumer Affairs, the Department of Health and Mental Hygiene, the Department of Environmental Protection, the Department of Sanitation, the Bureau of Fire Prevention of the Fire Department, and the Department of Small Business Services. It would also require the Department to report on the number of requests received, the type of requests, and the assistance provided in response to each request. | Hearing Held by Committee | |
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Int 0724-2015
| * | Margaret S. Chin | | | Creating, within the dept of small business services, small business advocates dedicated to helping business owners obtain appropriate services from the dept and other city, state and federal agencies. | Introduction | This bill would establish that there be small business advocates within the Department of Small Business Services dedicated to helping business owners obtain appropriate services from the Department and other government agencies. The bill would require that the contact information for such advocate be prominently displayed on the websites of the Department of Buildings, the Department of Consumer Affairs, the Department of Health and Mental Hygiene, the Department of Environmental Protection, the Department of Sanitation, the Bureau of Fire Prevention of the Fire Department, and the Department of Small Business Services. It would also require the Department to report on the number of requests received, the type of requests, and the assistance provided in response to each request. | Amendment Proposed by Comm | |
Action details
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Int 0724-2015
| * | Margaret S. Chin | | | Creating, within the dept of small business services, small business advocates dedicated to helping business owners obtain appropriate services from the dept and other city, state and federal agencies. | Introduction | This bill would establish that there be small business advocates within the Department of Small Business Services dedicated to helping business owners obtain appropriate services from the Department and other government agencies. The bill would require that the contact information for such advocate be prominently displayed on the websites of the Department of Buildings, the Department of Consumer Affairs, the Department of Health and Mental Hygiene, the Department of Environmental Protection, the Department of Sanitation, the Bureau of Fire Prevention of the Fire Department, and the Department of Small Business Services. It would also require the Department to report on the number of requests received, the type of requests, and the assistance provided in response to each request. | Amended by Committee | |
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Int 0724-2015
| A | Margaret S. Chin | | | Creating, within the dept of small business services, small business advocates dedicated to helping business owners obtain appropriate services from the dept and other city, state and federal agencies. | Introduction | This bill would establish that there be small business advocates within the Department of Small Business Services dedicated to helping business owners obtain appropriate services from the Department and other government agencies. The bill would require that the contact information for such advocate be prominently displayed on the websites of the Department of Buildings, the Department of Consumer Affairs, the Department of Health and Mental Hygiene, the Department of Environmental Protection, the Department of Sanitation, the Bureau of Fire Prevention of the Fire Department, and the Department of Small Business Services. It would also require the Department to report on the number of requests received, the type of requests, and the assistance provided in response to each request. | Approved by Committee | Pass |
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