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                                                                Int 0584-2024
                                                             | * | Eric Dinowitz |   | Proposed Int. No. 584-A | Providing an estimated wait time to 311 call center customers. | Introduction | This bill would require the 311 call center to implement a virtual queue system that provides an estimated wait time for telephone callers. The bill would require this feature to be in place on June 30, 2025. | Hearing Held by Committee |   | 
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                                                                Int 0584-2024
                                                             | * | Eric Dinowitz |   |   | Providing an estimated wait time to 311 call center customers. | Introduction | This bill would require the 311 call center to implement a virtual queue system that provides an estimated wait time for telephone callers. The bill would require this feature to be in place on June 30, 2025. | Amendment Proposed by Comm |   | 
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                                                                Int 0584-2024
                                                             | * | Eric Dinowitz |   |   | Providing an estimated wait time to 311 call center customers. | Introduction | This bill would require the 311 call center to implement a virtual queue system that provides an estimated wait time for telephone callers. The bill would require this feature to be in place on June 30, 2025. | Amended by Committee |   | 
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                                                                Int 0584-2024
                                                             | A | Eric Dinowitz |   |   | Providing an estimated wait time to 311 call center customers. | Introduction | This bill would require the 311 call center to implement a virtual queue system that provides an estimated wait time for telephone callers. The bill would require this feature to be in place on June 30, 2025. | Approved by Committee | Pass | 
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