Int 0584-2024
| * | Eric Dinowitz | | Proposed Int. No. 584-A | Providing an estimated wait time to 311 call center customers. | Introduction | This bill would require the 311 call center to implement a virtual queue system that provides an estimated wait time for telephone callers. The bill would require this feature to be in place on June 30, 2025. | Hearing Held by Committee | |
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Int 0584-2024
| * | Eric Dinowitz | | | Providing an estimated wait time to 311 call center customers. | Introduction | This bill would require the 311 call center to implement a virtual queue system that provides an estimated wait time for telephone callers. The bill would require this feature to be in place on June 30, 2025. | Amendment Proposed by Comm | |
Action details
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Not available
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Int 0584-2024
| * | Eric Dinowitz | | | Providing an estimated wait time to 311 call center customers. | Introduction | This bill would require the 311 call center to implement a virtual queue system that provides an estimated wait time for telephone callers. The bill would require this feature to be in place on June 30, 2025. | Amended by Committee | |
Action details
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Not available
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Int 0584-2024
| A | Eric Dinowitz | | | Providing an estimated wait time to 311 call center customers. | Introduction | This bill would require the 311 call center to implement a virtual queue system that provides an estimated wait time for telephone callers. The bill would require this feature to be in place on June 30, 2025. | Approved by Committee | Pass |
Action details
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Not available
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