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File #: Res 1843-2001    Version: * Name: Investigate quality and effectiveness of operating equipment and bilingual translators for the City's E-911 system.
Type: Resolution Status: Filed
Committee: Committee on Public Safety
On agenda: 4/17/2001
Enactment date: Law number:
Title: Resolution calling upon the appropriate committee of the New York City Council to investigate the quality and effectiveness of operating equipment and bilingual translators for the City's E-911 system.
Sponsors: Margarita Lopez, Adolfo Carrion, Martin Malave-Dilan, Kathryn E. Freed, Guillermo Linares, Bill Perkins, Pedro G. Espada, Wendell Foster, Annette M. Robinson, Victor L. Robles
Council Member Sponsors: 10
Res. No. 1843 Title Resolution calling upon the appropriate committee of the New York City Council to investigate the quality and effectiveness of operating equipment and bilingual translators for the City's E-911 system. Body By Council Members Lopez, Carrion, Malave-Dilan, Freed, Linares and Perkins; also Council Members Espada, Foster, Robinson and Robles Whereas, According to recent census statistics, Hispanics account for over one-quarter of the population of the City of New York; and Whereas, A great number of calls to the City's E-911 system are made by Spanish speaking callers; and Whereas, Testimony has been given to the Council by representatives of the Police Department and employee unions that less than 20 Spanish speaking operators are on duty in the E-911 system; and Whereas, This lack of bilingual callers has forced the City to employ a less than optimal third party translator response system routed through California, which results in delay of service for Spanish speaking callers; and Whereas, Further testimony has been given that equipment used by the E-911 system is outdated and ineffective; now, therefore, be it Resolved, That the Council of the City of New York calls upon the appropriate committee to investigate the quality and effectiveness of operating equipment and bilingual translators for the City's E-911 system. LS#4086