New York City Council Header
File #: Int 0660-2015    Version: * Name: Requiring the office to combat domestic violence to provide clients with service satisfaction surveys.
Type: Introduction Status: Filed (End of Session)
Committee: Committee on Women's Issues
On agenda: 2/12/2015
Enactment date: Law number:
Title: A Local Law to amend the New York city charter, in relation to requiring the office to combat domestic violence to provide clients with service satisfaction surveys.
Sponsors: Rory I. Lancman, Elizabeth S. Crowley, Laurie A. Cumbo, Andrew Cohen, Mathieu Eugene, Vanessa L. Gibson, Ydanis A. Rodriguez, Helen K. Rosenthal
Council Member Sponsors: 8
Summary: The bill would require the Mayor’s Office to Combat Domestic Violence (OCDV) to provide clients with service satisfaction surveys after they have received domestic violence services from OCDV. Completion of the survey by clients would not be mandatory and would be anonymous. OCDV would be required to submit to the New York City Council, on an annual basis, all service satisfaction surveys and data completed, specifically on November 1 of each year. The data submitted to the New York City Council would be disaggregated by borough and by victim status. Victim status would mean domestic violence, sexual abuse, elder abuse, human trafficking, or any other category OCDV would deem appropriate. The bill would require all agencies to provide, upon request from OCDV, all information needed for compliance with the bill. OCDV would also be required to make best efforts to ensure that other entities provide information as may be necessary to carry out the provisions of the bill.
Attachments: 1. Summary of Int. No. 660

Int. No. 660

 

By Council Members Lancman, Crowley, Cumbo, Cohen, Eugene, Gibson, Rodriguez and Rosenthal

 

A Local Law to amend the New York city charter, in relation to requiring the office to combat domestic violence to provide clients with service satisfaction surveys.

 

Be it enacted by the Council as follows:

Section 1.  Section 19 of the New York city charter is amended by adding a new subdivision g to read as follows: 

                          g.1. For purposes of this subdivision, the following terms shall have the following meanings:

(a) “Family justice centers” means the centers and any successor locations through which the office to combat domestic violence or successor entity provides services to victims of domestic violence.

(b) “Victim status” means domestic violence, sexual abuse, elder abuse, human trafficking or any other category the office to combat domestic violence deems appropriate.

2. The office to combat domestic violence shall provide all individuals with service satisfaction surveys after individuals receive domestic violence services from the family justice centers. Completion of such surveys shall not be mandatory and shall be anonymous. Not later than the first day of November of the year 2015 and annually thereafter, the office to combat domestic violence shall submit to the council all data from service satisfaction surveys completed from July 1 of the prior year to June 30 of the current year which shall be disaggregated by borough and victim status

3. All agencies shall provide upon request from the office to combat domestic violence all information needed for compliance with this subdivision. The office to combat domestic violence shall also make best efforts to ensure that all other entities provide information as may be necessary to carry out the provisions of this subdivision, in accordance with applicable laws, rules and regulations.

§2.       This local law shall take effect 90 days following its enactment into law. 

 

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LS#3165

1/26/2015 8:12AM