File #: Int 0239-2026    Version: * Name: Establishing a technical support program for older adults.
Type: Introduction Status: Committee
Committee: Committee on Aging
On agenda: 1/29/2026
Enactment date: Law number:
Title: A Local Law to amend the administrative code of the city of New York, in relation to establishing a technical support program for older adults
Sponsors: Crystal Hudson, Gale A. Brewer, Linda Lee, Jennifer Gutiérrez, Tiffany L. Cabán, Farah N. Louis, Shaun Abreu, Amanda C. Farías, Carmen N. De La Rosa, Lynn C. Schulman, Shahana K. Hanif, Sandra Ung
Council Member Sponsors: 12
Summary: This bill would require Department for the Aging and the Department of Information Technology and Telecommunications to develop a technical support program to serve older adults.
Attachments: 1. Summary of Int. No. 239, 2. Int. No. 239, 3. January 29, 2026 - Stated Meeting Agenda, 4. Hearing Transcript - Stated Meeting 1-29-26

Int. No. 239

 

By Council Members Hudson, Brewer, Lee, Gutiérrez, Cabán, Louis, Abreu, Farías, De La Rosa, Schulman, Hanif and Ung

 

A Local Law to amend the administrative code of the city of New York, in relation to establishing a technical support program for older adults

 

Be it enacted by the Council as follows:

 

Section 1. Chapter 2 of title 21 of the administrative code of the city of New York is amended by adding a new section 21-210 to read as follows:

§ 21-210 Technical support program for older adults. a. By no later than December 1, 2024, the commissioner, in collaboration with the commissioner of information technology and telecommunications and any relevant stakeholders deemed necessary by the mayor, shall develop a technical support program to serve older adults. Such program shall be offered at no cost and shall, at minimum, include the following:

1. Providing technical support related to the use of computers to the extent possible;

2. Providing technical support related to the use of phones;

3. Accessing and navigating telehealth services; and

4. Providing contact information for the technical support team associated with the device.

b. The program established pursuant to subdivision a of this section shall be made available in all designated citywide languages as defined in section 23-1101.

§ 2. This local law takes effect immediately.

 

IB

LS #9254/9435/10816

Int. #0238-2024

01/08/2026 12:04 PM