New York City Council Header
File #: Int 1794-2019    Version: * Name: De-escalation and trauma-informed training for dept of homeless services employees.
Type: Introduction Status: Committee
Committee: Committee on General Welfare
On agenda: 11/14/2019
Enactment date: Law number:
Title: A Local Law to amend the administrative code of the city of New York, in relation to de-escalation and trauma-informed training for department of homeless services employees
Sponsors: Alicka Ampry-Samuel , Farah N. Louis, Ben Kallos
Council Member Sponsors: 3
Summary: This bill would require the Department of Homeless Services (“DHS”) to conduct trainings on techniques to improve professionalism, increase cultural sensitivity, de-escalate conflict and use trauma-informed theory for all DHS employees and contractors providing services to the public. DHS would be required to report annually on the number of individuals who have received such training. The first report would be due on January 31, 2021.
Indexes: Report Required
Attachments: 1. Summary of Int. No. 1794, 2. Int. No. 1794, 3. November 14, 2019 - Stated Meeting Agenda with Links to Files, 4. Hearing Transcript - Stated Meeting 11-14-19, 5. Minutes of the Stated Meeting - November 14, 2019

Int. No. 1794

 

By Council Members Ampry-Samuel, Louis and Kallos

 

A Local Law to amend the administrative code of the city of New York, in relation to de-escalation and trauma-informed training for department of homeless services employees

 

Be it enacted by the Council as follows:

 

Section 1. Chapter 3 of title 21 of the administrative code of the city of New York is amended by adding a new section 21-324 to read as follows:

§ 21-324 Client service trainings. a. The department shall ensure all employees whose primary responsibilities include interacting with members of the public in a client service role receive an annual training on best practices for improving interactions between department employees and clients of the department. Such trainings shall include techniques to improve professionalism, increase cultural sensitivity, de-escalate conflict and use trauma-informed theory.              

b. The department shall ensure any individual employed by a contractor providing services under a contract with the department having regular contact with the public in a client service role receives the training described in subdivision a of this section annually. All new or renewed contracts for such services shall contain a provision requiring employees of any contractor having regular contact with the public to be provided with the training described in subdivision a of this section.

c. On or before January 31, 2021, and annually thereafter, the department shall report to the mayor and the speaker of the council the number of individuals who have received the trainings pursuant to subdivisions a and b of this section, disaggregated by the positions held by such individuals.

d. Nothing in this section shall preclude the department from providing such training to employees other than those identified by the department pursuant to subdivision a of this section.

§ 2. This local law takes effect 120 days after it becomes law.

 

AM

LS #12296

9/20/19