Details Meeting Name: Committee on Governmental Operations (inactive) Agenda status: Final Meeting date/time: 6/9/2015 1:00 PM Minutes status: Final   Meeting location: 250 Broadway - Committee Rm, 16th Fl. Published agenda: Agenda Published minutes: Minutes   Meeting video: Video   Attachments: Attachments - Int. No. 456-A, Attachments - Int. No. 725-A Meeting Items (9) 9 records Group Clear sorting Clear grouping Group by Type Group by Result Export Export to Excel Export to PDF Export to Word Show: All agenda items Legislation only All agenda items File # Ver. Prime Sponsor Agenda # Agenda Note Name Type Summary Action Result Action Details Multimedia                     Roll call Not available Int 0456-2014 * Helen K. Rosenthal   Proposed Int. No. 456-A Requiring an annual analysis of, and recommendations based on, OATH tribunal dismissals. Introduction This bill would require the Office of Administrative Trials and Hearings to issue a monthly report analyzing the civil violations dismissed in its tribunals. The report would be required to include the applicable agency and reason for dismissal for each violation. This report would be sent to, among others, the agencies whose violations were dismissed. This bill would also require these same agencies to work with the Mayor’s Office of Operations to prepare a one-time report documenting each agency’s planned steps to minimize the issuance of violations that are ultimately dismissed. Hearing Held by Committee   Action details Not available Int 0456-2014 * Helen K. Rosenthal     Requiring an annual analysis of, and recommendations based on, OATH tribunal dismissals. Introduction This bill would require the Office of Administrative Trials and Hearings to issue a monthly report analyzing the civil violations dismissed in its tribunals. The report would be required to include the applicable agency and reason for dismissal for each violation. This report would be sent to, among others, the agencies whose violations were dismissed. This bill would also require these same agencies to work with the Mayor’s Office of Operations to prepare a one-time report documenting each agency’s planned steps to minimize the issuance of violations that are ultimately dismissed. Amendment Proposed by Comm   Action details Not available Int 0456-2014 * Helen K. Rosenthal     Requiring an annual analysis of, and recommendations based on, OATH tribunal dismissals. Introduction This bill would require the Office of Administrative Trials and Hearings to issue a monthly report analyzing the civil violations dismissed in its tribunals. The report would be required to include the applicable agency and reason for dismissal for each violation. This report would be sent to, among others, the agencies whose violations were dismissed. This bill would also require these same agencies to work with the Mayor’s Office of Operations to prepare a one-time report documenting each agency’s planned steps to minimize the issuance of violations that are ultimately dismissed. Amended by Committee   Action details Not available Int 0456-2014 A Helen K. Rosenthal     Requiring an annual analysis of, and recommendations based on, OATH tribunal dismissals. Introduction This bill would require the Office of Administrative Trials and Hearings to issue a monthly report analyzing the civil violations dismissed in its tribunals. The report would be required to include the applicable agency and reason for dismissal for each violation. This report would be sent to, among others, the agencies whose violations were dismissed. This bill would also require these same agencies to work with the Mayor’s Office of Operations to prepare a one-time report documenting each agency’s planned steps to minimize the issuance of violations that are ultimately dismissed. Approved by Committee Pass Action details Not available Int 0725-2015 * Robert E. Cornegy, Jr.   Proposed Int. No. 725-A Incorporating feedback from businesses into agency inspector customer service training. Introduction This bill would update existing requirements for customer service training given to inspectors at agencies that interact regularly with small businesses. Specifically, it would require that this customer service training be reviewed annually, and updated as necessary, based on customer service survey feedback received through the City’s website. This survey is currently operational, and its continued operation would be required by this bill. Inspected businesses are directed to this customer service survey when they are handed a “Business Owners Bill of Rights,” which is required to be distributed during inspections. The bill would further require that, if fewer than 500 survey responses are received during designated two-year periods, the Office of Operations would be required to conduct outreach until that number is met for up to three months. Hearing Held by Committee   Action details Not available Int 0725-2015 * Robert E. Cornegy, Jr.     Incorporating feedback from businesses into agency inspector customer service training. Introduction This bill would update existing requirements for customer service training given to inspectors at agencies that interact regularly with small businesses. Specifically, it would require that this customer service training be reviewed annually, and updated as necessary, based on customer service survey feedback received through the City’s website. This survey is currently operational, and its continued operation would be required by this bill. Inspected businesses are directed to this customer service survey when they are handed a “Business Owners Bill of Rights,” which is required to be distributed during inspections. The bill would further require that, if fewer than 500 survey responses are received during designated two-year periods, the Office of Operations would be required to conduct outreach until that number is met for up to three months. Amendment Proposed by Comm   Action details Not available Int 0725-2015 * Robert E. Cornegy, Jr.     Incorporating feedback from businesses into agency inspector customer service training. Introduction This bill would update existing requirements for customer service training given to inspectors at agencies that interact regularly with small businesses. Specifically, it would require that this customer service training be reviewed annually, and updated as necessary, based on customer service survey feedback received through the City’s website. This survey is currently operational, and its continued operation would be required by this bill. Inspected businesses are directed to this customer service survey when they are handed a “Business Owners Bill of Rights,” which is required to be distributed during inspections. The bill would further require that, if fewer than 500 survey responses are received during designated two-year periods, the Office of Operations would be required to conduct outreach until that number is met for up to three months. Amended by Committee   Action details Not available Int 0725-2015 A Robert E. Cornegy, Jr.     Incorporating feedback from businesses into agency inspector customer service training. Introduction This bill would update existing requirements for customer service training given to inspectors at agencies that interact regularly with small businesses. Specifically, it would require that this customer service training be reviewed annually, and updated as necessary, based on customer service survey feedback received through the City’s website. This survey is currently operational, and its continued operation would be required by this bill. Inspected businesses are directed to this customer service survey when they are handed a “Business Owners Bill of Rights,” which is required to be distributed during inspections. The bill would further require that, if fewer than 500 survey responses are received during designated two-year periods, the Office of Operations would be required to conduct outreach until that number is met for up to three months. Approved by Committee Pass Action details Not available